Buffalo, NY - As the NFL prepares for this weekend’s Super Bowl, few understand the machinery that makes one of the world’s most watched sporting events possible. Except, perhaps, Mitch Reynolds MS ’12.
Reynolds is the vice president of game operations for the National Football League (NFL). It’s a pivotal role, in which he oversees all aspects of game operations both domestically and internationally. His responsibilities include managing long-term strategic planning, ensuring the smooth execution of NFL games, events and initiatives, and upholding the integrity of the league by ensuring competitive equity across all teams.
Reynolds' journey to his current role is marked by 13 years with the Kansas City Chiefs, where he most recently served as senior director of team operations. During his tenure, Reynolds acted as the club's primary contact for four Super Bowls (LIV, LV, LVII, LVIII), and three of the team’s International Series Games – London (2015), Mexico City (2019) and Frankfurt (2023). His exceptional contributions earned him NFL Travel Director of the Year honors twice (2013 and 2017).
Reynolds’ career path began while he was a graduate student in the sport administration program at Canisius University. He landed an internship at the Buffalo Bills, gaining hands-on experience in player development, player personnel, video, and equipment. This early exposure, combined with his master’s degree from Canisius, laid the foundation for his remarkable career in professional sports.
Today, Reynolds exemplifies how education, passion and dedication can shape a successful career in professional sports. And as he orchestrates some of the NFL’s biggest events, he’s able to not just witness football history – but help make it.
Reynolds is a native of Elma, NY. He holds a bachelor’s degree in sport administration from SUNY Cortland and a master’s degree in sport administration from Canisius University.
